Shopping Guide
・ Hokkaido / Kyushu: 1590 yen
・ Kansai / Kita Tohoku (Aomori, Akita, Iwate): 1260 yen
・ Okinawa: 2030 yen
・ Kanto / Shinetsu / Hokuriku / Chubu / South Tohoku (Miyagi, Yamagata, Fukushima): 1150 yen
・ Chugoku / Shikoku: 1370 yen
About returns, defective products, and exchanges
・ Return deadline / conditions
Due to the nature of the product, we do not accept returns due to customer's convenience.
[Conditions for returns and exchanges]
1. 1. If the product is defective
2. 2. When a product different from the product ordered by the customer is delivered due to our negligence
If any of the above applies, please contact us by email within 3 days from the date of arrival of the item.
Or please contact us from CONTACT.We will accept your reply upon reply.
Please note that we will not be able to accept returns after this period.
・Return shipping
Please forgive us if you wish to return the product for your convenience.
However, we will not be responsible for the replacement of defective products or the delivery of incorrect products.
・ Defective product
In the unlikely event that there is a defective product, we will check the stock status of our shop and replace it with a new one or an equivalent one.
Contact us by email within 3 days from the date of arrival of the item,Or please contact us from CONTACT.
Please note that after that, we will not be able to accept returns or exchange requests.
About the delivery company
We will use Yamato Transport or Sagawa Express.
※You cannot specify the delivery company.
About delivery date
Credit cards will be shipped within 3 business days from the business day following the date of your order.
The delivery note is not included from the viewpoint of handling personal information.
* Shipping operations will be closed on Saturdays, Sundays, and holidays.
※Due to weather conditions such as heavy snow and typhoons, transportation may be delayed.
note that.
Regarding personal information
We will never transfer or use important personal information (address, name, e-mail address, etc.) entrusted to us by our customers to a third party except when requested by a court, police agency, or public institution. I'm sorry.
In addition, our shop may provide a part of personal information to an external contractor in order to carry out business such as providing products and services to customers. In that case, we will manage the outsourced business so that it handles personal information appropriately.
Contact Us
Company name: World Co., Ltd.
22-7 Motoyoyogicho, Shibuya-ku, Tokyo 151-0062 Village World 1F
phone number:03-6451-2635
Email address: info@tmpl.watch
Business hours: Weekdays from 11:00 to 18:00
* Since Saturdays, Sundays, and holidays are closed, we will reply to you after the next business day.
※For inquiries, please contact us from CONTACT or inquiries on the product page.